Η ομάδα της τεχνικής διεύθυνσης του Ομίλου Eurotel μεγαλώνει.

Αν σε εμπνέει η τεχνολογία που μεταμορφώνει την εμπειρία της φιλοξενίας, εδώ είναι η θέση σου.​

Παρέχουμε έξυπνες, πλήρως διασυνδεδεμένες λύσεις για ξενοδοχεία, επιχειρήσεις εστίασης και ευεξίας – από λύσεις PMS και POS, μέχρι συστήματα πρόσβασης και εξυπηρέτησης.

Τι θα κάνετε:

• Κατανόηση και καταγραφή αιτημάτων πελατών.
• Παραμετροποίηση και εγκατάσταση software συστημάτων στο χώρο του πελάτη.
• Εκπαίδευση πελατών.
• Παροχή τεχνικής υποστήριξης.
• Διατήρηση της ικανοποίησης των πελατών σε υψηλά επίπεδα.

Τι πρέπει να διαθέτετε;

• Τεχνολογικό υπόβαθρο σε Hardware και Δίκτυα, εξοικείωση με την αντιμετώπιση προβλημάτων .
• Γνώση νέων τεχνολογιών και ευχέρεια στην χρήση τους.
•  Άριστη γνώση Λειτουργικών Συστημάτων Microsoft Windows Server.
• Να εστιάζετε στην ποιοτική εξυπηρέτηση του πελάτη.
• Πολύ καλή γνώση αγγλικής γλώσσας(προφορικό και γραπτό λόγο).
• Ομαδικότητα, συνέπεια και προσαρμοστικότητα.

Τι προσφέρουμε:

• Ανταγωνιστικό πακέτο απολαβών
• Σημαντικές ευκαιρίες εξέλιξης και ανάπτυξης
• Ιατροφαρμακευτικό πρόγραμμα
• Μια ομάδα συναδέλφων που είναι πάντα εκεί για να σας στηρίζουν

Published Date: 2025-09-15

Expiration Date: 2025-10-15

Role Summary

As a Software Support Consultant, your role is to analyze customer needs, configure and install our company’s software solutions on the customer site and provide after-sales technical support.

Key Responsibilities

• Ensure that our software solutions meet all the specifications and functions- that are unique to each of our Hospitality clients.
• Configure and customize the software according to the unique business needs, ensuring optimal performance and alignment with the client’s organizational objectives, resolving any gaps in product functionality.
• Deliver comprehensive user training to ensure competence in usage. Provide ongoing support for any inquiries or challenges the users encounter.
• Serve as a primary contact for clients, fostering strong relationships and offering guidance to enhance their processes and maximize the benefits of our software to ensure a smooth transition and excellent user experience.
• Collect requirements, analyze businesses, and communicate customer requirements to other involved departments.

Key Requirements

• Bachelor’s Degree in Tourism Administration or relevant field.
• Fluency in English (both written and oral).
• Experience in the hospitality or technology sectors is required.
• Experienced users in PMS applications will be highly valued.
• Strong analytical and problem-solving skills.
• Ability to communicate effectively and build rapport with team members and clients.
• Ability to manage multiple tasks and prioritize needs effectively.
• Ability to communicate effectively and build rapport with team members and clients.

What We Offer

• Competitive salary with additional support-based benefits
• Private Health Insurance
• Hybrid working
• Continuous training and support for professional development.
• The chance to be part of a dynamic team leading technological solutions in the hospitality industry.

Published Date: 2025-09-15

Expiration Date: 2025-10-15

Role Summary

The ideal candidate will be responsible for processing customer orders in a timely and accurate manner. This position involves working closely with the sales team, the technical team and warehouse staff to ensure customer satisfaction and on-time delivery.

Key Responsibilities

• Process customer orders in accordance with established procedures and guidelines.
• Verify order accuracy and resolve any discrepancies with the sales team, the technical team and customers.
• Communicate with warehouse staff to ensure timely order fulfillment and shipping.
• Enter and maintain customer and order information in company databases and systems.
• Assist with invoice creation and processing.
• Respond to customer inquiries regarding order status and shipment tracking information.

Key Requirements

• Previous experience in purchasing or customer service is preferred.
• Proficiency with Microsoft Office and experience with ERP/CRM systems.
• Proficiency in the English language.
• Strong attention to detail and ability to multitask.
• Ability to work independently and in a team environment.
• Effective written and verbal communication skills.

What We Offer

• Competitive salary with additional support-based benefits
• Private Health Insurance
• Continuous training and support for professional development.
• The chance to be part of a dynamic team leading technological solutions in the hospitality industry.

Published Date: 2025-09-04

Expiration Date: 2025-10-04

Role Summary

The ideal candidate will manage and maintain Group IT infrastructure, ensuring the seamless operation of all IT systems and providing technical support to staff. This role demands expertise in network management, SaaS administration, and cybersecurity. The IT Administrator will refer to the IT Manager and collaborate closely with other departments to meet all IT needs and ensure the efficient and effective use of the company’s technology resources.

Key Responsibilities

• Manage and maintain the Group's IT infrastructure (local and Azure).

• Implement and manage security measures to protect IT systems.

• Install and configure software and hardware.

• Provide technical support and training to staff.

• Maintain and update IT documentation and procedures.

• Manage network infrastructure, including routers, switches, and firewalls.

• Collaborate with other departments to understand and meet their IT needs.

• Manage user accounts and access permissions.

• Oversee the maintenance and repair of IT equipment.

• Coordinate with external vendors and service providers.

• Participate in disaster recovery planning and testing.

• Maintaining Microsoft Partnership via annual exams and certifications.

Key Requirements

• Proven experience as an IT Administrator or similar role for at least 2 years.

• Proficiency in the English language.

• Proficiency in managing Windows 10, Windows Server operating systems and as Azure administrator.

• Strong knowledge of network management.

• Excellent problem-solving and troubleshooting skills.

• Ability to work independently and as part of a team.

• Proactive approach to IT administration and continuous improvement.

• Ability to manage multiple tasks and priorities effectively.

• Familiarity with remote desktop applications and help desk software.

What We Offer:

• Competitive salary with additional support-based benefits

• Private Health Insurance

• Continuous training and support for professional development.

• The chance to be part of a dynamic team leading technological solutions in the hospitality industry.

Published Date: 2025-09-01

Expiration Date: 2025-11-01