At Eurotel Group, hospitality starts with people — and grows with purpose. Join a team that’s committed to innovation, trust, and making technology work for everyone.
We help hospitality businesses grow through technology that makes a difference — and we give our people the same opportunity to shape, learn, and lead.
Just as we serve every stage of the hospitality lifecycle, we support every stage of your career — from your first step with us to new opportunities for development and leadership.
Collaboration, empathy, and accountability aren’t just words — they’re the foundation of how we work together, every day.
We’re not here to chase trends. We build solutions that matter — for our clients, their guests, and our team.
Whether you’re a tech expert, a hospitality enthusiast, or a curious mind ready to learn, you’ll find your place here.
We help hospitality businesses grow through technology that makes a difference — and we give our people the same opportunity to shape, learn, and lead.
Just as we serve every stage of the hospitality lifecycle, we support every stage of your career — from your first step with us to new opportunities for development and leadership.
Collaboration, empathy, and accountability aren’t just words — they’re the foundation of how we work together, every day.
We’re not here to chase trends. We build solutions that matter — for our clients, their guests, and our team.
Whether you’re a tech expert, a hospitality enthusiast, or a curious mind ready to learn, you’ll find your place here.
Η ομάδα της τεχνικής διεύθυνσης του Ομίλου Eurotel μεγαλώνει.
Αν σε εμπνέει η τεχνολογία που μεταμορφώνει την εμπειρία της φιλοξενίας, εδώ είναι η θέση σου.
Παρέχουμε έξυπνες, πλήρως διασυνδεδεμένες λύσεις για ξενοδοχεία, επιχειρήσεις εστίασης και ευεξίας – από λύσεις PMS και POS, μέχρι συστήματα πρόσβασης και εξυπηρέτησης.
Τι θα κάνετε:
- Κατανόηση και καταγραφή αιτημάτων πελατών.
- Παραμετροποίηση και εγκατάσταση software συστημάτων στο χώρο του πελάτη.
- Εκπαίδευση πελατών.
- Παροχή τεχνικής υποστήριξης.
- Διατήρηση της ικανοποίησης των πελατών σε υψηλά επίπεδα.
Τι πρέπει να διαθέτετε;
- Τεχνολογικό υπόβαθρο σε Hardware και Δίκτυα, εξοικείωση με την αντιμετώπιση προβλημάτων .
- Γνώση νέων τεχνολογιών και ευχέρεια στην χρήση τους.
- Άριστη γνώση Λειτουργικών Συστημάτων Microsoft Windows Server.
- Να εστιάζετε στην ποιοτική εξυπηρέτηση του πελάτη.
- Πολύ καλή γνώση αγγλικής γλώσσας(προφορικό και γραπτό λόγο).
- Ομαδικότητα, συνέπεια και προσαρμοστικότητα.
Τι προσφέρουμε:
- Ανταγωνιστικό πακέτο απολαβών
- Σημαντικές ευκαιρίες εξέλιξης και ανάπτυξης
- Ιατροφαρμακευτικό πρόγραμμα
- Μια ομάδα συναδέλφων που είναι πάντα εκεί για να σας στηρίζουν
Published Date: 2025-09-15
Expiration Date: 2025-11-15
Role Summary
As a Software Support Consultant, your role is to analyze customer needs, configure and install our company’s software solutions on the customer site and provide after-sales technical support.
Key Responsibilities
- Ensure that our software solutions meet all the specifications and functions- that are unique to each of our Hospitality clients.
- Configure and customize the software according to the unique business needs, ensuring optimal performance and alignment with the client’s organizational objectives, resolving any gaps in product functionality.
- Deliver comprehensive user training to ensure competence in usage. Provide ongoing support for any inquiries or challenges the users encounter.
- Serve as a primary contact for clients, fostering strong relationships and offering guidance to enhance their processes and maximize the benefits of our software to ensure a smooth transition and excellent user experience.
- Collect requirements, analyze businesses, and communicate customer requirements to other involved departments.
Key Requirements
- Bachelor’s Degree in Tourism Administration or relevant field.
- Fluency in English (both written and oral).
- Experience in the hospitality or technology sectors is required.
- Experienced users in PMS applications will be highly valued.
- Strong analytical and problem-solving skills.
- Ability to communicate effectively and build rapport with team members and clients.
- Ability to manage multiple tasks and prioritize needs effectively.
- Ability to communicate effectively and build rapport with team members and clients.
What We Offer
- Competitive salary with additional support-based benefits
- Private Health Insurance
- Hybrid working
- Continuous training and support for professional development.
- The chance to be part of a dynamic team leading technological solutions in the hospitality industry.
Published Date: 2025-09-15
Expiration Date: 2025-11-15
From our collaborative office environment to our commitment to work-life balance and continuous learning, Eurotel Group is a place where people thrive. Our teams come from hospitality, technology, and consulting backgrounds, united by a passion for excellence and a people-first mindset.
